Customer service (USA) - FREE RESUMES SEARCH ONLINE

CRYSTAL A HUNLEY
207 Harper Dr. Apt A
Orange, VA 22960
??????????? 434-242-7933?????
crystal_hunley@hotmail.com
Objective
A long term permanent position within a company that will allow me to
learn and grow with the company while I continue my education in the
human resources field.
Abilities
MICROSOFT OFFICE SUITE, INUIT PAYROLL PRODCUTS, QUUICKBOOKS, OUTLOOK EXPRESS, ASSISTANT MANAGER - RETAIL
Process payroll, Customer service Phone and online chat agent payroll specialist for Intuit online payroll, Bank of America Easy online payroll, assist small business employers in all payroll processing, filing and paying taxes set up electronic services and direct deposit for payroll and employees. Set up of new online payroll accounts. Certified Chat agent, Certified in printing and exporting troubleshooting, Cash management, Collections.
Employment History
Volt / Intuit
08/2011 -- 04/2012
Certified Chat agent Online Payroll Specialist
Provide customer service to small business employers for the Intuit online payroll products on the Phones and in the online chat support, guide in setting up new accounts, process payroll tax payments and forms, set up electronic services process billing, Train new hires and continue to mentor them while they learn the product, passing marks on all of my QA reports, seasoned in the end of year tax season and quarterly filing season. Guide employers in processing payroll and using the product to its fullest capability.
F & S Financial Marketing Charlottesville, VA
Collections Agent
11/2007 - 12/2009
Make daily collection calls, Answer incoming calls, maintain open
Accounts collect on bad debt accounts, Research and find outstanding
Debtors, File for garnishments, abstracts of judgments, perform
Repossessions file auction paper work; handle all DMV work for titles
And lien and lien releases, verify all incoming loan applications,
Perform background checks. Filing faxing and certified mail, work closely
with customers to maintain current and past due accounts.
Advance America Culpeper, VA
01/2007 - 11/2007
Customer Service
Opening and closing multiple centers alone holding up to 543 checks,
making multiple deposits while maintaining correct safe and drawer
balances. Maintaining confidential customer files , completing multiple
loan applications daily, inputting customer's information into
e-advantage software, calculating advance amount, working with and
explaining annual percentage rates (APR's), reading legal contracts back
to customers, making field calls to delinquent customers' homes collecting
payments and giving manual receipts. Printing and reviewing daily/monthly
reports, review centers revenue and budget, ordering supplies through
corporate express , working with multiple banks for funds verification
twice daily, and collecting delinquent checks, traveling to banks to
complete center deposits, Completing taxes with tax one services working
with H&R Block. Completing , money gram transactions including , Express
bill payment. Activating Net Spend Pre-Paid Visa cards for customers.
Also working with ADT on Quarterly alarm checks.
CROTHALL HEALTHCARE CHARLOTTESVILLE, VA
PAYROLL CLERK
05/2006 - 01/2007
MAINTAINING AND PROCESSING PAYROLL RECORDS, PROCESS PTO/VACATION PAY.FOR
STAFF OF 300. ASST HR MANAGER
Education History
Completion Date Issuing Institution Qualification Course of Study
04/2008 adult learning center General Equivalency Degree (GED)
Charlottesville adult learning
References available upon request.

khan jee

appleton super bowl recipes denver weather planned parenthood what time does the superbowl start kobayashi roseanne barr