The Truth About Outsourcing: Cost Savings? Quality Improvement ...

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I have been involved in many outsourcing projects. My experience has been that people often approach?outsourcing for the wrong reasons, with unclear expectations, and no idea what outsourcing will really cost them in money and in reputation/customer satisfaction.

You can read the full article here:
http://knowledge.asb.unsw.edu.au/article.cfm?articleid=1660

This entry was posted on Friday, August 10th, 2012 at 7:26 pm and is filed under Operations. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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Source: http://northjerseysmallbusinessforum.org/2012/08/10/the-truth-about-outsourcing-cost-savings-quality-improvement-it-may-get-messy-knowledgeaustralian-school-of-business/

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